Articles & Guides
Expert insights on help desk software, customer support, and ticketing systems for startups and small teams.
comparisonCompare affordable helpdesk alternatives to Zendesk and Freshdesk. Discover budget-friendly options with email ticketing, simple APIs, and manual ticket creation perfect for small teams and startups.
guideComplete guide to selecting an affordable ticketing system with simple email integration. Learn what to look for, compare pricing, and set up email-based ticketing for your small business in under 30 minutes.
comparisonDiscover why simple email-based ticketing systems are better for small teams than complex enterprise helpdesk software. Learn the key differences and find the right solution for your business size.
technicalFocus on API-driven customizations for tech teams, showcasing BlueTickets' RESTful API and webhooks. Provide examples for developers building on top of it.
guideExplore integrating email, web, and mobile channels into one ticketing system. Learn about BlueTickets' features for centralization and analytics, with metrics on response times.
tutorialStep-by-step tutorial on implementing automation in helpdesks, using BlueTickets as an example for prioritization, alerts, and integrations. Includes case studies showing time savings.
guideGuide to budget-friendly help desk options, focusing on free trials and low-cost plans. Learn how to transition from spreadsheets to proper ticketing systems.
comparisonAn in-depth review comparing 10 helpdesk tools (including BlueTickets) based on features like API integrations, pricing, and scalability for growing teams.